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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (804) 270-7274

"If I could rate this practice 100 stars, I truly would because they are so deserving of it. I have had to bring my sweet Po in for some issues twice now and every time, the staff at Springfield has treated him with such good care as if he was their own. The front desk staff is always so kind and always willing to help and answer questions that I may have. Po has been to other vets in the past but by far, Dr. Kilgore has been the best one and he's the only vet I will ever take my pets to. Dr. Kilgore goes above and beyond with patient care and is so knowledgeable. I couldn't say enough good things about him. After appointments, he always goes into detail about what happened during the appointment and how to care for Po at home. He also makes sure that all my questions are answered before I leave the office and even follows up to see how Po is doing the next day. Over all, the staff at Springfield are angels and they really deserve everything good as they treat our animals in the same way! Dr. Kilgore and his team are the only people I trust with my cat and I never worry when having to drop Po off for a procedure. I am so proud to call Springfield Po's primary vet!!"

ALISON D.

(804) 270-7274 Appointments
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